Sales Coordinator

• Verify service offers for a strategic customer related to his requests and needs.
• Develop and maintain “close to customer” relationships and maintain and develop customer satisfaction.
• Ensure that customer inquiries, orders and complaints are responded to in a prompt and satisfactory manner.
• Work in teams and ensure the securing of business.
• Discuss technical specifications and commercial contracts and solutions based on Customer needs within Marine Power.
• Maintain customers’ database and CRM tool, issue-meeting reports within agreed timescales.
• Track record of growing sales, selling services and tailored solutions.
• Meet specifically agreed performance targets.
• Collect and communicate market intelligence and competitor information.
• Identify and communicate customer values related to services and products marketed and sold by Wärtsilä.